Privacy Policy

Last updated: June 2026

Impact Commune Private Limited ("we", "our", "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and safeguard your information when you use pay.impactcommune.com.

1. Information We Collect

  • Personal details: name, email address, and mobile number provided during payment.
  • Transaction details: invoice ID, amount, date/time, and payment method.
  • Technical data: IP address, browser type, and device information for security and fraud prevention.

We do not store your full card number, CVV, UPI PIN, net banking credentials, or any sensitive payment information. All such data is handled directly by our PCI-DSS compliant payment gateway partner, PhonePe.

2. How We Use Your Information

  • To process payments and send transaction confirmations.
  • To generate invoices and maintain financial records as required by law.
  • To prevent fraudulent transactions and ensure platform security.
  • To respond to customer support queries.

3. Information Sharing

We share your information only with:

  • PhonePe Payment Gateway, solely for processing your transaction.
  • Regulatory or legal authorities, when required by applicable law.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We use industry-standard security measures including HTTPS/TLS encryption, secure server infrastructure, and restricted access controls to protect your information.

5. Data Retention

Transaction data is retained for a minimum of 8 years in accordance with Indian financial and tax regulations. Personal contact information may be retained for as long as necessary for the purposes described above.

6. Cookies

Our website uses session cookies strictly necessary for payment processing. We do not use tracking or advertising cookies.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at the email below, subject to our legal and regulatory obligations.

8. Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.

9. Contact

For privacy-related questions, contact reach@impactcommune.com.

Phone: +91 9154144266